外贸邮件回复客户模板

做外贸时我们常常碰到的问题就是收到客户 邮件 ,然后回答已往,就再也没回答了。这时间就需要用到今日的回答邮件模板,不光帮你进步客户 回答率 ,并且帮你进步成交率!

空话不多说,直接切入正题。

模板一:

客户说:请发你们全部 产品 的 报价单 。

答:

Regarding the full price list ,I think it is better and efficient communication if you choose the model you interest first,then we offer the corresponding price. Please kindly check the attached product catalog,which one do you interest to know the price?

模板二:

客户说:请发你们的全部产品目次。

答:

Regarding the full product catalog,because we have different products with different versions,in order to offer you right product and efficient commun!ication for both of us,would you please let me know what product/category you are looking for?Could you show me spe cif ications or photos for reference?What is your requirement for this product?

We need you to provide det ai led information to offer you wanted product,professional service and tailored solutions,please do me a favor.

模板三:

客户说:你们的价格太高了。

答:

We suggest it is better and persuasive if we discuss the price issue after review ing the real product,since it is difficult and no!t wise to judge a price whether is reasonable or workable only by pi cture.Do you think so?

模板四:

给客户发邮件 报价 后就不停充公到回答

答:

I wonder if you have chance to review my quotation I sent on Sep 19th,what is your idea?

No matter whether your answer is positive or negative,it is great help for me to follow up your business and offer you best service,please kindly give me a hand.

模板五:

客户说已经有了固定 供给商 。

答:

It se ems that you have a good supplier to work with,glad to hear that.

But we are also a good choice for you.We have been engaged in manufacturing xx products for xx years and powerful and professional to supply you.Besides, one more supplier,one more guarantee.So why not add one more support?It is beneficial for you.

As your potential supplier,we will keep in touch with you and keep you informed about the new item and market trend.Also you can compare our price and quality with your current supplier.

We really hope to do something for you and look forward to your any request in the future.

模板六:

客户说不想和商业公司互助

答:

Hi,

Yes,your point is right and I can fully understand your idea of only cooperation with the manufacturer,no trading companies.

But we think you can consider more about the risk resistance capacity,the communication,the coordination during the cooperation.We can handle these well.

We will keep in touch with you,whenever you have any further question we will be waiting here.

模板七:

客户回答报价反馈说由于本钱问题,临时不思量互助。

答:

Thanks for your updates that your customer finally didn't pick this item due to cost issue.It is a pity.

But in order to improve our service and fulfill my job responsibility,would you please be so kind to let me know what is your customer's target cost?I need that answer to report my work to my boss and discuss internal cautiously about how to reduce the cost and offer our clients high-level service and top-grade tailored solutions.

外贸邮件-史上最全的回答询盘模板

未付款订单

Dear $buyer,

We have got your order of XXXXXX

But it seems that the order is still unpaid. If theres anything I

can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will

process the order and ship it out as soon as possible. Thanks

Best Regards

$myname

译文:我们已收到你的订单,但订单好像未付款。

假如在价格和尺寸上有什么能帮助的,请随时

与我联系。当付款完成,我将立刻备货并发货。谢谢!

提示:请根据您产品自身特点对描述内容进行修改。

已付款订单

Dear $buyer,

Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out

within XXX business days as promised. After doing so, we will send you an e-mail notifying you of

the tracking number. If you have any other questions, please feel free to let me know. Thanks!

Best Regards

$myname

译文:

您的订单编号为

XXXXXXXXXXXXXX

的钱款已收到,

我们将在答应的

XXX

天内发货,

发货后,我们将通知你货运单号。假如您有任何问题请随时联系我。谢谢!

提示:请填上您的订单号和发货天数。

发货后

Dear $buyer,

The item XXXXXXXXXXXXXX you ordered has already been?shipped out and the tracking number

is XXXXXXXXXXXXXX. The shipping status is as follows: XXXXXXXXXXXXXX. You will get it

soon. Thanks for your support!

Best Regards

$myname

译文:订单号为

XXXXXXXXXXXXXX

的货品已经发货,发货单号是

XXXXXXXXXXXXXX

运输方法是

XXXXXXXXXXXXXX

订单状态是

XXXXXXXXXXXXXX

您将会很快收到货品,

谢谢您的支持和明白。

提示:请填写订单号、发货单号、运输方法和发货日期。

扣问是否收到货

Dear $buyer,

According to the status shown on EMS website, your order has been received by you. If you have got

the items, please confirm it on DHgate.com. If not, please let me know. Thanks

开头:

Mr. Hemant, 老师

Have a nice day

Good day

Thanks for your email

Thank you very much for your email

Thank you for your reply

Thanks for your kind support to me first.

Thank you for your inquiry.

Thank you very much for your kind enquiry to us.

Thank you for your order No.2012001

末端:

Your favorable reply will be highly appreciated.

We are at your service at all times.

Should you have any questions, pls feel free to contact us.

Thank you for your attention and looking forward to your prompt reply

We look forward to hearing from you soon.

We look forward to the opportunity of being of service of you.

We hope to hear from you soon

we will be waiting for your confirmation

We appreciate your comments and looking forward to working together with you soon.

If you have any enquiry and need our help, please don’t hesitate to contact me.

…… …… 余下全文

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